Join Coast Victoria Hotel & Marina by APA as a Front Desk Agent and deliver exceptional guest service in beautiful Victoria, BC. This role is vital for providing smooth operational support at the Front Office. As a Front Desk Agent, your responsibilities will include not only managing guest check-ins and check-outs but also addressing customer inquiries and overseeing luggage storage for groups.

This position emphasizes the importance of superior customer service and teamwork in fostering a welcoming workplace. Key Responsibilities:

- Manage guest check-ins and address inquiries effectively
- Assist with luggage storage for group arrivals and departures
- Sort and distribute incoming mail and packages
- Ensure accurate data entry and report generation for Front Office
- Handle financial transactions in line with hotel policies Requirements:
- At least 1 year experience in a customer service role
- Secondary School Diploma required
- Advanced customer service and communication skills
- Basic skills in MS Office applications
- Flexibility to work evenings and weekends Support Coast's values while making guests feel at home throughout their stay.

📌 Coast Hotels Front Desk Support Role (Victoria)
🏢 Coast Hotels
📍 Victoria