Become a Contact Center Representative at TD in Montréal, specializing in bilingual customer service.
Your role will involve supporting customers in both French and English as you address their inquiries. This position is integral to ensuring customers receive personalized assistance and trusted advice. As part of the team, you’ll solve problems, provide product recommendations, and support client satisfaction. Ongoing learning is a key part of your journey with TD. Key Responsibilities:
- Provide exceptional bilingual customer assistance
- Address inquiries effectively at first contact
- Meet performance metrics and quality standards
- Take part in regular training and support sessions
- Handle sensitive information with care and compliance Requirements:
- High School Diploma or equivalent
- Proficient in both French and English
- Robust problem-solving and multitasking abilities
- Comfortable with digital tools and platforms
- Resilient and positive in challenging situations Utilize your bilingual skills to enhance customer experience at TD in Montréal.
📌 Contact Center Representative - Bilingual French/English (Montreal)
🏢 TD
📍 Montreal
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