Oldcastle Infrastructure in Langley, BC, is seeking a Customer Experience Specialist to promptly address customer inquiries, provide quotes, and enter orders in our system. This entry-level role focuses on building robust relationships within a defined market and following Oldcastle’s SOPs to deliver timely, respectful service.
You will handle calls and emails, inform customers about order statuses, coordinate with transportation, planning, engineering and sales, and create cases in NetSuite to