Join Traveland RV Supercentres as an RV Service Advisor, where your people skills and detail-oriented mindset will enhance customer satisfaction in a thriving automotive setting. Engage with clients, schedule appointments, and connect them with our skilled service technicians. As an RV Service Advisor, you’ll be responsible for greeting customers, listening to their needs, and ensuring clear communication between clients and our technicians.
Your ability to articulate repair needs and interpret customer concerns will be key to your success while maintaining high Customer Satisfaction Index (CSI) scores.
Your role is integral to fostering a positive customer experience at our dealership. Key Responsibilities:
- Greet customers promptly and courteously
- Listen attentively and relay repair needs to technicians
- Upsell additional services with integrity
- Provide accurate cost estimates for repairs
- Follow up on repairs and notify customers when ready Requirements:
- Strong communication and interpersonal skills
- Detail-oriented with follow-through capabilities
- Experience in customer service or automotive environments
- Ability to handle minor customer concerns
- Commitment to maintaining high service standards Leverage your passion for recreational vehicles and exceptional communication skills to elevate the service experience at Traveland RV Supercentres.