Become a key contributor in utility billing at Peel Region as a representative located in Brampton. Enjoy a hybrid work model while providing excellent customer support. This 13-month full time contract focuses on accurate billing and customer service in a vibrant environment.

You will effectively address inquiries, input customer information, and manage billing adjustments, all while ensuring compliance with regulations. Your organizational skills will be crucial as you manage a variety of tasks including correspondence and monthly reports. Key Responsibilities:

- Provide timely support to utility billing clients
- Enter ownership and tenant data accurately
- Review and resolve discrepancies with law firms
- Prepare and distribute billing adjustment memos
- Monitor quality assurance for billing accuracy Requirements:
- Three years of related experience in a high-pressure setting
- Strong customer service and diplomatic skills
- Proficient in Microsoft Office Suite
- Knowledge of computerized billing systems preferred
- Level 1 Criminal Record Check mandatory Leverage your skills in customer service and billing processes to support the community through Peel Region's utility services.

📌 Customer-Focused Utility Billing Role (Brampton)
🏢 Region of Peel
📍 Brampton