YWCA TORONTO EMPLOYMENT CENTRE ON BEHALF OF OUR EMPLOYER PARTNER IS LOOKING TO ADD A CUSTOMER SERVICE REPRESENTATIVE TO THEIR TEAM.

NOTE - THIS OPPORTUNITY IS NOT WITH YWCA.

THIS ROLE IS A PERMANENT POSITION LOCATED IN SCARBOROUGH WITH OPPORTUNITY FOR GROWTH.

NO INTERNATIONAL STUDENTS ARE BEING CONSIDERED AT THIS TIME.

Customer Service Associate:

Our client is seeking the services of a qualified and competent individual for the position of Customer Service Associate to work in our Toronto office.

Key Responsibilities:

- Excellent interpersonal and customer service skills.
- A minimum of two (2) years’ experience in working in Customer Service.
- Excellent time management skills.
- Ability to lead and develop a team.
- Excellent command of the English language (written and oral).
- Ability to work in a fast-paced environment.
- Computer Knowledge (Microsoft Word, Excel, Outlook).
- Knowledge of the shipping industry is a plus.

Qualifications:





- Certification in Custom Processes/Freight Forwarding would be an asset.

Please note: The successful candidate must be willing to work flexible schedule and demonstrate a high level of professionalism, loyalty and trustworthiness in the conduct of his/her duties. Pay: From $20.00 per hour

Application question(s)

- Are you open to work flexible hours? IF NOT, please do not apply.
- Are you a Canadian Citizen or PR?
- Are you an international student?
- Do you have intermediate to advanced level skills in MS Word, Outlook and Excel? Short-listed candidates will be tested on these applications.

Education:
- DCS / DEC (preferred)

Experience:
- Customer Service : 2 years (preferred)

Language:
- Fluent English (preferred)

Location:
- Scarborough, ON (preferred)

Work Location: In person

📌 Customer Service Associate (Scarborough)
🏢 YWCA Toronto - on behalf of Drake International
📍 Scarborough