Become a vital part of Ontario Northland's team as a Customer Service Representative in a remote capacity.

Your role involves addressing customer inquiries through calls, chats, and other media channels.

This Spare Customer Call Centre

Representative position falling under Passenger Services focuses on delivering outstanding customer experiences. With responsibilities ranging from ticket sales to handling complaints, you will ensure that customers receive timely and accurate information. Adaptability and robust communication skills will be key to your success in this role. Key Responsibilities:

- Sell ONTC bus and train tickets via phone
- Provide comprehensive fare and schedule details
- Conduct daily audit functions for transaction accuracy
- Address customer inquiries through multiple platforms
- Engage customers through social media responses Requirements:
- Secondary School Diploma or GED required
- 2-3 years of call centre or customer service experience
- Must be bilingual in English and French
- Ability to work varied schedules, including evenings
- Strong familiarity with Windows applications Apply your customer service expertise to enhance Ontario Northland's reputation for excellent support.

📌 Customer Service Representative - ONTC Remote (Kenora, Unorganized)
🏢 Ontario Northland
📍 Kenora, Unorganized