Join as a Customer Service Specialist for Luxury Brands, where delivering white-glove support meets personalized product expertise. Engage with clients to provide meaningful recommendations based on their individual needs. With at least one year of customer service experience, this role requires proactive communication and problem-solving skills.

You will rely on CRM tools to document interactions, enhancing the luxury customer journey through careful attention to detail and collaboration. Key Responsibilities:

- Deliver exceptional service across various communication channels
- Provide knowledgeable product and fragrance consultations
- Maintain detailed customer interaction records using CRM
- Identify and implement improvements in the customer journey
- Contribute to a high-performance collaborative team setting Requirements:
- At least 1 year of customer service or luxury retail experience
- Strong CRM and digital customer service capabilities
- Fluency in English is essential
- High school diploma or equivalent
- Ability to assist customers and resolve inquiries on the phone Utilize your customer service expertise and luxury retail knowledge to foster exceptional client relationships.

📌 Customer Service Specialist for Luxury Brands (Montreal)
🏢 Jobtailor
📍 Montreal