Join FlightHub Group as a Customer Success Specialist in Montreal, Quebec, where your background in customer service and problem resolution will shine. Support both flight and hotel operations innovatively. This position requires 1–2 years of experience in customer service, focusing on managing requests related to pricing, ticketing, and PNR servicing.

Collaborate with third-party providers while monitoring critical GDS queues such as Amadeus and Worldspan. You will also document procedures effectively to streamline internal workflows and assist with special projects as necessary. Key Responsibilities:

- Handle inquiries about pricing and ticketing solutions
- Oversee GDS queues, primarily focusing on Amadeus
- Work with third-party services on B2B initiatives




- Record and organize new operational policies
- Support Customer Service & Delivery in project needs Requirements:
- 1-2 years of customer service experience required
- Bilingual in French and English, more languages are a plus
- Proficient with Zendesk and Microsoft Office Suite
- Thrive in a quick-paced tech-driven environment
- Experience with GDS tools is advantageous Utilize your excellent communication skills and dedication to customer satisfaction with FlightHub Group and help achieve extraordinary travel solutions.

📌 Customer Success Expert for Travel Agency (Montreal)
🏢 FlightHub
📍 Montreal