Elevate customer engagement in Canada as an Inside Sales Customer Success Manager with Thermo Fisher Scientific. Focus on selling service products while building robust client relationships and understanding market trends. In this role, you will drive sales for service products like warranty extensions and maintenance contracts.
Collaborate with Service Contract Specialists and visit customers for negotiations within your region, alongside the requirement to travel occasionally. Your goal is to ensure timely contract renewals and maintain a strong business presence. Key Responsibilities:
- Focus on selling service products including contracts and warranties
- Provide customer support in collaboration with service leaders
- Ensure timely contract renewals and develop proposals
- Actively acquire and consult with new customers
- Prepare sales reports and forecast summaries Requirements:
- Bachelor’s degree in Business, Science, or Finance preferred
- 3-5 years sales experience required
- Solid communication and organizational skills
- Excellent IT skills, including SAP and CRM systems
- Ability to travel up to 25% for client meetings Achieve financial goals through relationship building and exceptional service product knowledge.