Join an innovative team as a full-time Customer Support Representative at US Tool Group. Contribute to excellent service delivery and effective problem resolution in a dynamic workplace. At US Tool Group, a leader in industrial solutions, this full-time position offers a 12-month contract with chances for growth.

You will be the main contact for customer queries, managing quotes and supplier relationships while applying a deep understanding of purchasing processes. Your ability to recognize and report issues will enhance our service quality. Key Responsibilities:

- Answer customer quote requests and general inquiries
- Process supplier RFQs and customer orders
- Develop and track blanket purchase orders
- Handle discrepancies and RMA communications
- Ensure the confidentiality of sensitive information Requirements:
- Mandatory high school diploma; college diploma preferred
- Familiarity with purchasing processes
- Strong attention to detail
- Effective problem-solving skills
- Experience managing confidential data Bring your exceptional customer service skills and attention to detail to enhance operations at US Tool Group.

📌 Customer Support Representative Full-Time (Burlington)
🏢 US TOOLGROUP
📍 Burlington