Become a Data Solutions Support Specialist at Seequent in a hybrid capacity, specializing in technical support and customer engagement. This role offers opportunities to impact global clients' success. As part of the Global Support Team, you will be recognized as a Level 2 Subject Matter Expert, addressing customer issues efficiently.

Your role encompasses resolving inquiries, facilitating training sessions, and collaborating across technical and sales teams to enhance service quality and outcomes. Key Responsibilities:

- Deliver exceptional support through various communication channels
- Help develop training content for customer onboarding
- Create quick-start guides and knowledge base articles
- Partner with teams to ensure service standards are met
- Analyze processes for improvement initiatives Requirements:
- Minimum 3 years of customer support experience
- Educational background in Data Management or related fields
- Familiarity with data-driven solutions and technologies
- Robust analytical and organizational skills
- Excellent verbal and written communication skills Leverage your customer support expertise and technological aptitude to contribute to the success of Seequent globally.

📌 Data Support Specialist Hybrid Role (Toronto)
🏢 Seequent
📍 Toronto