Position: Full-time, permanent

Location: Stouffville, ON (on-site) ·

Start: As soon as possible — pre-opening setup is a big part of this role. This posting is for a new position at a recent practice — not an existing vacancy.

About Stouffville Dental Studio

Stouffville Dental Studio is a brand-new family and cosmetic dental practice opening this summer inside the Stouffville Medical Arts building at 211 Sam Miller Way — a modern healthcare hub shared with family physicians, an emergency clinic, a pharmacy, and medical specialists.

We're not taking over an old office. Every part of this studio was purpose-built from an empty shell: five current operatories with floor-to-ceiling exterior windows and natural light in every room, a glass-walled sterilization centre visible from reception, medical-grade digital imaging in every operatory, and a fully paperless workflow from day one.

Joining now means joining as a founding team member - you can help shape our protocols, our patient experience, and our culture rather than inheriting someone else's.

You might like working here :

- Brand-new equipment and a bright, calm, thoughtfully designed space- Free on-site parking, steps from Hwy 48 and the 404 corridor- A healthcare-hub building — pharmacy, physicians at your doorstep

The role You're the first voice on the phone and the first face in the door for every founding patient this practice will ever have. We've designed the reception area to feel calm and unhurried — your job is to make it bethat way: warm welcomes, smooth scheduling, clear answers about insurance, and follow-through people notice.

What you'll do





- Welcome patients, manage check-in/check-out, and keep the reception area calm and tidy- Answer phones and emails; book, confirm, and coordinate appointments- Register new patients and verify insurance; explain coverage basics in plain language- Process payments and submit electronic insurance claims- Manage recall reminders and the schedule day-to-day alongside the office manager- Handle patient records accurately and confidentially (PHIPA)

What we're looking for

- 1+ year in a customer-facing role; dental or medical reception experience is a strong asset but a great attitude matters more — we will train the right person
- Excellent phone manner and written communication
- Organized, punctual, and calm when the phone and the front door go at the same time
- Comfortable learning new software (we run a fully digital, paperless office on Open Dental)
- Nice to have: experience with dental insurance/claims, a second language spoken in York Region (Cantonese, Mandarin, Tamil, Farsi, etc.)

Compensation commensurate with experience

Benefits:

- Paid vacation per ESA
- Complimentary dental care for you
- Free parking

Hiring process: Applications are reviewed by a person — we do not use artificial intelligence to screen candidates. Stouffville Dental Studio is an equal-opportunity employer. Accommodations are available on request at every stage of the hiring process, in accordance with the AODA and the Ontario Human Rights Code.

Pay: $21.00-$26.00 per hour

Benefits

- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Vision care

Work Location: In person

📌 Dental Office Receptionist (Whitchurch-Stouffville)
🏢 Stouffville Dental Studio
📍 Whitchurch-Stouffville