Wolters Kluwer ELM Solutions seeks a Director of Customer Experience to architect and lead a scalable CX function across global clients. You will partner with Account Management, Recent Logo Sales, Marketing, and Product to drive retention, expansion, and measurable business outcomes.Your role will translate customer value into recurring revenue and strategic ROI. You will establish customer health, governance, and playbooks, embedding value realization at every lifecycle stage and guiding #J-18808-Ljbffr
📌 Director Of Customer Experience & Revenue Growth (Vancouver)
🏢 Wolters Kluwer
📍 Vancouver
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