Advance your career with Clio as a Lead Implementation Consultant. This hybrid role is designed for those passionate about customer success and project management.As a Senior Implementation Manager based in Burnaby, Toronto, or Calgary, you will spearhead the implementation process for Clio's key clients. Your role involves developing detailed project plans, managing communication between stakeholders, and ensuring user adoption through effective training and support.



You will utilize your deep understanding of legal technology to enhance client experiences and drive satisfaction.Key Responsibilities:Develop and manage detailed implementation project plansFacilitate training and support for clients during onboardingEngage with executive stakeholders and provide updatesAddress potential risks with proactive strategiesEnhance customer implementation services based on feedbackRequirements:2+ years of experience in project management or implementationStrong interpersonal skills with a focus on customer careExperience in the legal technology sector is preferredProficiency in creating and adapting implementation plansWillingness to travel for client engagementsUtilize your skills at Clio to optimize customer implementations and ensure their success.#J-18808-Ljbffr

📌 Lead Implementation Consultant At Clio (Burnaby)
🏢 Clio
📍 Burnaby