Shape the future of customer relationships as a Customer Success Leader at Samsara. This role is remote and focuses on driving efficiency and value for Canadian customers across sectors.Samsara is looking for a forward-thinking leader to join our Scaled Customer Success team. In this role, you will enhance customer experiences through structured onboarding and proactive engagement strategies. Lead a talented team while ensuring that Mid-Market customers drive measurable value from our solutions.Key Responsibilities:Hire and develop a high-performing Customer Success teamDeliver on performance metrics and key initiativesImplement process improvements using data insightsManage customer risks and ensure timely engagementCollaborate with cross-functional teams to enhance serviceRequirements:2+ years of experience in a leadership roleExpertise in scaling onboarding or account strategiesComfort in a rapid-paced, changing environmentFamiliarity with CRM systems for customer successBachelor's degree from a recognized institutionDrive significant impact in the customer success field with Samsara and transform operations through data-driven strategies.#J-18808-Ljbffr