Build a fulfilling career as a Customer Service Agent with Action Furnace in Calgary. This role emphasizes customer engagement, problem-solving, and appointment coordination to provide excellent service.
Action Furnace is hiring enthusiastic candidates for this full time position, working from Saturday to Wednesday. You will play a vital role in resolving customer inquiries, scheduling services, and documenting essential information accurately. Join a workplace that values integrity and teamwork, ensuring personal and professional growth.
Key Responsibilities:
• Engage customers with exceptional service on every interaction
• Schedule maintenance and sales appointments effectively
• Update customer profiles and equipment records accurately
• Educate customers on services, promotions, and benefits
• Communicate customer needs with various internal teams
Requirements:
• Strong communication and customer service skills
• Problem-solving mindset and a positive attitude
• Ability to stay organized and work under pressure
• Willingness to learn and contribute to team efforts
• Commitment to maintaining customer confidentiality
Join Action Furnace and enhance your customer service skills in Calgary, making a meaningful impact daily.
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