Drive CRM data quality and user engagement at Gowling WLG as a CRM Coordinator. This hybrid position requires strong data management skills for effective business growth.
As a CRM Coordinator, you will support the daily operations of Gowling WLG’s CRM system. Your role involves ensuring data excellence, addressing user needs, and enhancing the overall CRM resources. Collaborating with multiple stakeholders will enable you to contribute directly to improving customer relationships and campaign performance, demonstrating your influence throughout the organization.
Key Responsibilities:
• Ensure consistent data through routine CRM updates
• Act as the primary support contact for CRM users
• Monitor and resolve data quality issues effectively
• Build and distribute event lists and reports
• Contribute to testing recent CRM features and updates
Requirements:
• 2-3 years' experience in CRM management
• Familiarity with Microsoft 365 and data tools
• Knowledge of Canadian privacy laws and data handling
• Skills in creating user-friendly guides and supporting training
• Capacity to operate within a collaborative team framework
Contribute to the enhancement of Gowling WLG’s CRM system through strong data accuracy and support.
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