Lead technology innovation as the Director of Product Enablement at Ontario Teachers'. You will oversee strategy, execution, and continuous improvement for application delivery and support.
As a visionary leader, you'll drive alignment of application services with business goals. This role is key in promoting operational efficiency and fostering a culture of excellence within technology delivery. You will manage cross-functional teams, engage with stakeholders, and implement best practices to enhance application support.
Key Responsibilities:
• Develop and communicate vision and strategy for Product Enablement • Optimize application support services to meet business needs • Oversee complex technology project delivery and services • Monitor service levels and analyze incident trends • Promote collaboration and inclusivity across technology teams
Requirements: • Bachelor’s degree in IT or related field; advanced degree preferred • 10+ years in technology delivery or application support • Robust leadership and communication skills • Experience with automation and digital transformation • Knowledge of regulatory compliance in technology operations
Lead technological advancements and ensure exemplary support at Ontario Teachers' as the Director of Product Enablement.
📌 Director of Product Enablement Strategy (Toronto)
🏢 Ontario Teachers' Pension Plan
📍 Toronto
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