Lead technology innovation as the Director of Product Enablement at Ontario Teachers'. You will oversee strategy, execution, and continuous improvement for application delivery and support. As a visionary leader, you'll drive alignment of application services with business goals.
This role is key in promoting operational efficiency and fostering a culture of excellence within technology delivery. You will manage cross-functional teams, engage with stakeholders, and implement best practices to enhance application support. Key Responsibilities:
- Develop and communicate vision and strategy for Product Enablement
- Optimize application support services to meet business needs
- Oversee complex technology project delivery and services
- Monitor service levels and analyze incident trends
- Promote collaboration and inclusivity across technology teams Requirements:
- Bachelor’s degree in IT or related field; advanced degree preferred
- 10+ years in technology delivery or application support
- Robust leadership and communication skills
- Experience with automation and digital transformation
- Knowledge of regulatory compliance in technology operations Lead technological advancements and ensure exemplary support at Ontario Teachers' as the Director of Product Enablement.
📌 Director of Product Enablement Strategy (Toronto)
🏢 Ontario Teachers' Pension Plan
📍 Toronto
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