Become the Director of Risk and Resilience at Manulife, based in Toronto, Ontario. This hybrid position offers the chance to lead operational risk strategies within retail banking.

As a seasoned leader, you will direct the Bank's Operational Risk and Resilience program while coaching a team of strategic risk professionals. Your deep understanding of risk management frameworks will be crucial in designing effective monitoring controls and compliance strategies. You'll also play a vital role in establishing anti-fraud measures and coordinating updates for the Bank's leadership.

Key Responsibilities:



• Lead a team dedicated to operational resilience • Manage risk strategy implementation across channels • Oversee regulatory control testing and monitoring • Collaborate on Anti-Fraud and governance programs • Ensure RCSA program effectiveness and risk assessments

Requirements: • Extensive experience in operational risk in financial services • Successful implementation of resilience strategies • Excellent project management and leadership skills • Robust facilitation skills and delivery to various audiences • In-depth knowledge of banking regulations

Shape the future of risk resilience at Manulife, driving strategic initiatives and operational excellence.

📌 Director of Risk and Resilience Management (Toronto)
🏢 Manulife Financial
📍 Toronto