Elevate customer experience by becoming a Customer Service Specialist supporting B2B sales. Bring your technical expertise in POS installation and troubleshooting to ensure merchants succeed from day one.
Our client is expanding and seeks a dedicated Customer Service Specialist to support their B2B Sales team. The role involves installing point-of-sale systems and resolving technical issues, ensuring smooth setups for clients like Clover by Fiserv. Your problem-solving skills will be essential in navigating technical challenges and fostering strong client relationships.
Key Responsibilities: • Install POS systems at client locations,
both physically and virtually • Troubleshoot technical issues on-site until systems are operational • Coordinate installation timelines with the sales team and clients • Conduct comprehensive training sessions for business staff • Maintain accurate logs of installations and client interactions
Requirements: • Availability for full-time work, M-F from 9-5 • Valid driver's license required • Solid problem-solving skills with technology • Clear communicator for non-technical audiences • Experience in customer service or tech support preferred
Support client success and enhance technical service by joining the client’s team today. #J-18808-Ljbffr