Enhance vehicle logistics at IAA Holdings as a Dispatcher focused on towing operations. Your coordination will be crucial for on-time deliveries and customer service excellence. IAA Holdings, a part of Ritchie Bros.
Auctioneers, is looking for a dedicated Dispatcher with dispatch experience to improve vehicle pickup efficiency. You will manage tow truck resources and develop relationships with our towing network. In this role, your contributions will support our branch's growth and operational efficiency.
Key Responsibilities:
- Direct the activities of towing operations and on-time goals
- Allocate tow truck resources strategically for productivity
- Plan ahead for resource requirements and capacity
- Engage with networks for additional tow truck resources
- Monitor transportation costs for potential savings Requirements:
- 2+ years in customer service settings
- At least 1 year of direct dispatch experience
- Fluent in French and English Become a key player in IAA's logistics success while delivering top-notch service to our customers.