Air-tek is seeking a skilled Technical Account Manager in Toronto to enhance B2B customer relationships and service quality. Your expertise will ensure our enterprise clients gain maximum value from our software solutions.Reporting directly to the Director of Delivery, you'll manage a portfolio of enterprise clients who rely on our creative software. Building trust and understanding client needs will be crucial to maintain optimal usability. You'll also track outcomes and facilitate strategic improvements within client operations.Key Responsibilities:Develop and maintain strategic plans for clientsMonitor software usage and business resultsConduct regular meetings to update on statusCollaborate with engineering and product teamsAdvocate for client needs during planningRequirements:4+ years in customer-facing software rolesTechnical account management or customer success experienceAbility to communicate technical concepts clearlyFamiliarity with enterprise systems and processesTravel may be requiredUtilize your talents in technical management to drive client success at Air-tek in Toronto.#J-18808-Ljbffr