Become a key player at Intact as a part time Customer Accounts Representative, working within a hybrid environment in St. John's. Deliver exceptional customer support to brokers and clients during billing inquiries through effective communication.
As a member of our expanding team, you will provide dedicated service in a fast-paced call center, helping clients navigate billing concerns and ensuring accuracy in all transactions. Embrace the opportunity to grow within a supportive organizational structure focused on team success. Key Responsibilities:
- Respond to customer inquiries regarding billing via phone
- Uphold call center standards and service metrics
- Process updates on banking and payment information
- Guide clients in using digital self-service tools
- Maintain a commitment to high accuracy in tasks Requirements:
- One year of customer service experience in a call center
- Experience in billing is a significant advantage
- Excellent verbal and written communication skills
- Strong customer service orientation and detail focus
- Eligibility to work in Canada required Deliver outstanding service through this hybrid role and develop your career with Intact as a Customer Accounts Representative.
📌 Dynamic Customer Accounts Representative at Intact (St. John's)
🏢 belairdirect
📍 St. John's
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