Shape client success as an Account Manager at Workleap with a focus on Mid-Market clients. This 12-month contract emphasizes strategic renewals and account growth.
As an Account Manager, you'll maintain a book of accounts and execute renewal strategies that drive customer loyalty. Your ability to engage in challenging discussions and manage complex renewals will be critical. Collaborate with a dynamic team committed to client success in a high-growth tech environment.
Key Responsibilities: • Lead renewal discussions that meet GRR targets • Facilitate migration conversations for platform adoption • Increase multi-module engagement with Workleap Agent • Identify and mitigate churn risks proactively • Ensure accurate HubSpot pipeline management
Requirements: • 2+ years managing accounts with renewal targets • Experience with ARR ranging from $1M–$5M • Proven track record in navigating difficult conversations • Rigorous CRM practices and pipeline maintenance • Frequent AI tool utilization for efficiency
Play a critical role in advancing Workleap's cutting-edge solution offerings and enhancing customer relationships. #J-18808-Ljbffr