Drive customer satisfaction as a Customer Support Associate with EMCO Corporation. This position focuses on providing excellent service and support to our clients at the Profit Centre. In this agile role, you'll engage with customers through phone, email, and in-person interactions, ensuring their needs are met with efficiency and professionalism.

Your efforts will directly support sales and contribute to the growth of our community-focused business in construction distribution across Canada. Key Responsibilities:

- Handle customer inquiries across telephone, email, and walk-ins
- Research product offerings to inform customers
- Enter and manage sales orders promptly
- Support sales operations including Counter and Outside Sales
- Process returns and warranty claims following guidelines Requirements:
- A minimum of 2 years in customer service or retail
- Excellent communication and problem-solving skills
- Familiarity with Microsoft Office tools
- Ability to learn and use order processing software
- Grade 12 diploma or equivalent Channel your skills into delivering outstanding service at EMCO, enhancing customer relationships.

📌 EMCO Customer Support Associate Role (Northeastern Ontario)
🏢 EMCO HVAC/EMCO CVC
📍 Northeastern Ontario