- The client is seeking an end-to-end testing manager capable of governing the complete testing strategy for a transformation program, not a test case executor or a single-tool specialist.
- This is a leadership role: defining and governing the strategy, planning validation phases, coordinating dependencies between teams and suppliers, and producing progress and risk indicators for management. The recurring keywords (complete strategy, govern, coordinate, end-to-end, multi-system, multiple phases) indicate an expectation of seniority and decision-making autonomy rather than a production-oriented approach.
- The Salesforce and FNA environment and cross-functional integrations place this role within a CRM and distribution ecosystem: the candidate must understand these challenges without being a developer of these platforms.
- The multi-team, multi-supplier environment places the ability to coordinate and influence business and IT stakeholders at the heart of the profile.
Responsibilities:
A client in the Quebec financial sector is undertaking a major transformation of its distribution ecosystem and CRM. The mandate aims to manage the end-to-end validation of the program: defining the testing strategy, planning validation phases, and coordinating testing across multiple systems, teams, and vendors.
- Define and govern the complete program testing strategy.
- Plan validation activities across multiple delivery phases.
- Coordinate dependencies between teams, vendors, and technology domains.
- Define the requirements for test environments and data.
- Implement a sustainable regression testing approach and recommend automation opportunities.
- Prepare and coordinate acceptance testing and production deployments.
- Produce progress and risk indicators for management.
Requirements
Desired profile:
- 10+ years in quality assurance and test strategy, experience as test manager for a complex transformation program, integrated multi-system testing and Salesforce environments
- Experience in financial services or insurance is an asset.
Required:
- 10+ years in Quality Assurance and Test Strategy
- Experience as End-to-End Test Lead for a Complex Transformation Program
- Multi-System Integrated Testing
Desired:
- Experience in Salesforce Environments
- Understanding of Data, Integration, and Test Setting Issues
- Multi-Team Coordination and Influencing with Business and IT Stakeholders
Asset:
- Experience in Financial Services or Insurance
- Recommendation of Automation Opportunities Testing