CareRx is Canada's leading provider of specialty pharmacy services to seniors. We serve more than 96,000 residents in over 1,600 seniors and other communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of pharmacy fulfillment centres that allows us to deliver medications in a timely and cost-effective manner. We take an active role in working with our home operator partners to promote resident health, staff education, and medication system quality and efficiency.Whether you do your best work in a dispensary, in a clinical setting, in an office, or on the road, we have a place for you.Position SummaryReporting to the Vice President, Clinical Services, the Clinical Services Manager is responsible for the oversight of Clinical Services team in Ontario East.Through leading a team of Clinical Consultant Pharmacists, pharmacy technicians and assistants the Clinical Services Manager ensures a smooth and effective day to day operations of clinical services.Why you should join CareRxCollaborative Team: Work with colleagues who share a passion for shaping the future of senior care.Make a Real Impact: Feel fulfilled knowing your work directly advantages others within the communities we serve.Flexible Benefits: For eligible roles, enjoy flexible medical and dental coverage that fits your needs.Defined Work Schedule: Offers a healthy work-life balance with predictable hours.Focus on Care: Work in an environment where your clinical expertise takes priority — without the demands of retail pharmacy.Supportive Culture: Be part of a respectful, inclusive workplace where collaboration, connection and shared purpose drive everything we do.Stability and Growth: Join a well-established Canadian company with a strong foundation for job security and opportunities to grow your career.Appreciation in Action: We recognize great work through peer-nominated awards, team shout-outs and everyday moments of appreciation.Celebrations and Community: From cultural events to team socials and holiday fun — we make time to connect, celebrate and enjoy the moments that bring us together.Your Day To DayPlans, supervises and evaluates the day to day workflow of the clinical teamCompletion of routine assessments of the clinical team's core tasks (visit frequency, audit completion, portal processes,



follow-up plans, communication and documentation)Completion of routine assessments of medication reviews and ensure all documentation is as per routine practice and provincial legislationClinical revenue generation and expenditures to ensure all staff are meeting performance targets; follow up with clinicalteam members as required to ensure ongoing accountabilitySchedule and provide oversight of clinical initiatives including transition support, influenza education, and implementation of other programs and initiativesPerforms duties of a Clinical Consultant PharmacistProject management of initiatives implemented by clinical team (i.E. education, program and resource updates, Policy & Procedure review and refresh, etc.) and provide status updates to VP, Clinical Operations as requiredProvides direction to organize assignments for the Clinical TeamFacilitate clinical and general business development opportunities for the organizationEnsures consistency of care is provided to meet staff, customer contract and resident needsOperational framework, team and infrastructure needed to support the planning and delivery of programs and servicesMaintains communication with Clinical Pharmacy teamDevelops and revises goals, standards, and objectives for Clinical TeamParticipates in strategic planning of Clinical Pharmacy operationsOversees the recruitment of new employees including; opening requisitions, interviewing, and on-boardingFacilitates the provision of resources and equipment to deliver resident careManages vacation and time off requests of clinical teamAccountable for performance of clinical team and clinical services provided to customersSupport in managing Clinical budgetConduct and/or participate in customer business review meetingsMaintain and manage corporate customer relationshipsParticipate in clinical aspects of RFP presentations in pursuit of new customersOversee and facilitate the adoption of new clinical technology into practiceParticipate in relevant Seniors based tradeshows and business development conferences/meetingsUnderstand provincial regulations, health authority requirements, and clinical billing legislationRequired CredentialsRegistered Pharmacist or other allied health skilled in good standing with the applicable provincial regulatory authority (e.G., Ontario College of Pharmacists in Ontario)Bachelor of Science in Pharmacy (BScPhm) or Doctor of Pharmacy (PharmD) or equivalent health professional degreeEligibility to practice in the province(s) supportedValid driver's license and ability to travel regularly to client sitesDemonstrated proficiency with pharmacy management systems and Microsoft Office SuiteRequired ExperienceMinimum 5 years of pharmacist/health care professional experienceMinimum 3 years of experience in:Long-Term CareRetirement LivingContinuing CareGeriatric Pharmacy PracticeMinimum 2 years of people leadership experience, including:Coaching and performance managementRecruitment and onboardingManaging remote or geographically dispersed teamsExperience working with:Quality improvement initiativesRegulatory complianceInterdisciplinary care teamsWhat you would bring to the teamMulti-site leadership experienceExperience managing clinical consultant pharmacists/allied health professionalsQuality and accreditation experienceBudget and workforce planning experienceCompensation Range: $120,000 to $130,000. Actual pay rate will be based on the individual candidate's credentials and experience.Location: Hybrid Position; Travel will be involvedOpportunity: This is a current existing positionHours: This is a full time position.AI Disclosure: CareRx does not use AI to screen candidatesApplication ProcessCareRx is committed to employment equity and a diverse, inclusive workplace where everyone can thrive. We welcome applicants of all abilities and will provide accommodations upon request throughout the selection process.All applicants must successfully pass satisfactory background screening which can include depending on role, Criminal Record Check, Credit Check, Driver's Abstract, Education Verification, Current Professional Registration and Referencing. Background screening will be completed after an offer of employment has been extended and accepted. #INDHP #J-18808-Ljbffr

📌 Clinical Services Manager, Ontario East (Toronto)
🏢 CareRx
📍 Toronto