Brandt is currently seeking a Service Manager for our Ayr Peterbilt location. The Service Manager will be responsible for managing the sales and delivery of after-market support services (component diagnostics, repair, and replacement) for the truck and trailer business. This includes managing all aspects of the service department and day-to-day activity of foremen, leadhands, service writers, and shop, field, and resident mechanics.Duties & ResponsibilitiesManaging service workflowEnforcing standards, policies, and reporting practices are followed to established standardsDevelopment and management of the Service Department budget to meet financial and operational goalsPreparing quotes for customer work orders; opening & closingwork ordersInspect/operate customer equipment as part of resolving concerns/diagnosticsMonitor service revenue and expenses monthlyEnsure work is performed according to established safety and industry standardsReviewing employee performance against goals on an ongoing basis#LI-onsiteRequired SkillsAble to communicate effectively and professionally with customers, employees, and branch personnel at all levelsMust be self-motivated in learning and applying new knowledge and skills and is willing to share knowledge with othersMust be able to travel to customer worksites, and as required, operator and work on or around heavy equipmentMust be proficient in using work-related desktop applications and web-based productivity applicationsHas the confidence, critical thinking, knowledge, and technical skills to assess and solve customer, business,



and personnel problems effectively and efficientlyA recent driver's abstract will be requiredRequired ExperienceDemonstrates a strong commitment to occupational health and safety5-7 years’ progressive, combined experience in service, management and business (i.E. journeyperson truck and coach mechanic, combined with 3 years’ management/supervisory experience in the truck and coach equipment industry)Has a solid foundation of knowledge and skill in the operation of a heavy duty equipment dealershipDemonstrated ability to organize work, set priorities, and achieve work related objectives and goalsDemonstrates a strong customer service orientation, and exercises sound judgment when dealing with customersDiscover The Brandt AdvantageWhen you work for Brandt, we work for you. It’s as easy as that. That means on-the-job education to develop new skills, advancement opportunities, a comprehensive benefits package and more – all backed by unmatched job security.About the Brandt Group of CompaniesThe Brandt Group of Companies — headquartered in Regina, Saskatchewan, Canada — is a privately owned manufacturing and distribution company that serves a growing international audience in industries such as agriculture, construction, forestry, rail, mining, steel, transportation, material handling, and energy. The company has 5400+ employees and more than 170 locations in Canada, USA, Australia, and New Zealand. Brandt is one of Canada’s largest privately owned companies and is among an elite group of Platinum Club members of Canada’s Best Managed Companies.#J-18808-Ljbffr

📌 Heavy-Duty Equipment Service Manager (Waterloo)
🏢 Brandt
📍 Waterloo