Support Evergreen's mission as a Helpdesk Support Specialist, providing essential IT solutions in our collaborative, nature-immersed Toronto office.

Your role will focus on troubleshooting, setup, and user satisfaction. As a key member of our IT team, you will deliver everyday IT support and maintain our technology infrastructure. Evergreen emphasizes public space transformation and sustainability, making your contributions vital. This full-time role combines technical aptitude with a commitment to user experience, ensuring our staff can perform their best. Key Responsibilities:

- Provide courteous technical support for staff and events
- Resolve network, software, and hardware issues efficiently
- Maintain helpdesk documentation and ticket tracking
- Facilitate user onboarding and continual training
- Set up necessary technology for meetings and events Requirements:
- College degree or relevant combination of education
- Proficient understanding of Microsoft products
- Familiar with networking concepts such as DNS
- Effective communicator with all staff levels
- Solid time-management skills for competing demands Leverage your IT skills at Evergreen to support urban sustainability initiatives and enhance public spaces.

📌 Evergreen Helpdesk Support Specialist (Toronto)
🏢 Evergreen
📍 Toronto