Job Role: Endpoint Engineering Specialist – L2/L3

Location: Toronto,ON – 3 days office (Hybrid)

Job Description :

Experience:

6–8 Years Purpose

The Endpoint Engineering Specialist – L2/L3 is responsible for managing and supporting enterprise endpoint services, with strong hands‑on expertise in Microsoft Intune and MECM/SCCM. The role focuses on endpoint administration, application deployment, patching, compliance, vulnerability remediation, troubleshooting, and continuous service improvement. Key Responsibilities

Endpoint Management – Intune & SCCM

Administer and support

Microsoft Intune and MECM/SCCM

in a large enterprise environment. Manage Intune

configuration profiles, compliance policies, endpoint security policies, device enrollment, application deployments, and update policies . Support

Windows Autopilot, Windows Update for Business/Autopatch, Entra ID device management, and Defender for Endpoint . Manage SCCM

applications/packages, collections, software updates, deployment configurations, content distribution, and client health . Support

Intune/SCCM co-management

and endpoint migration activities where applicable. Software Deployment & Patching

Package, test, deploy, upgrade, and troubleshoot enterprise applications through

Intune and SCCM . Manage

monthly Windows/application patching , deployment monitoring, and patch compliance. Troubleshoot failed application and patch deployments using

Intune diagnostics, SCCM client logs, Event Viewer, and PowerShell . Support vulnerability remediation and address non‑compliant or vulnerable endpoints. L2/L3 Support & Troubleshooting

Provide

L2/L3 support





for complex endpoint incidents and escalations. Troubleshoot Windows 10/11, Microsoft 365 Apps, Intune enrollment, SCCM clients, application deployment, patching, compliance, BitLocker, and Defender-related issues. Maintain technical documentation, SOPs, deployment procedures, and knowledge articles. Support change management, testing, pilot deployments, and production rollouts. Participate in endpoint modernization initiatives including

Intune adoption, SCCM-to-Intune migration, Autopilot, and endpoint security improvements . Collaborate with Security, Infrastructure, Identity, Service Desk, and other technology teams. Required Qualifications

6–8 years of experience

in endpoint engineering, endpoint administration, EUC, desktop engineering, or related IT operations. Solid hands‑on experience with

Microsoft Intune and MECM/SCCM . Experience with

application packaging/deployment, patch management, endpoint compliance, and vulnerability remediation . Good knowledge of

Windows 10/11, Entra ID, Microsoft Defender for Endpoint, Microsoft 365, Active Directory, and Group Policy . Working experience with

PowerShell scripting and automation . Strong L2/L3 troubleshooting, root cause analysis, documentation, and communication skills. Preferred Qualifications

Experience with

Windows Autopilot, Windows Autopatch, Intune Remediations, and Intune/SCCM co‑management . Experience with

ServiceNow, Jira, or similar enterprise platforms . Microsoft Endpoint Management, Microsoft 365, or related certifications. Experience supporting a

large-scale enterprise endpoint environment .

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📌 Endpoint Engineer with Intune & SCCM/MECM (Winnipeg)
🏢 Raas Infotek
📍 Winnipeg