Join our team as a Case Manager, where your skills in disability claims will support our mission to help clients feel secure about their future. This role emphasizes customer service and continuous improvement. In this key position, you will manage various disability claims from assessment to administration.

Your tasks will include ensuring quality support for claimants and collaborating with teammates on intricate cases. You'll also have opportunities to contribute to improving best practices within the department. Key Responsibilities:

- Manage both short and long-term claims for optimal outcomes
- Assess claims and manage necessary follow-ups diligently
- Provide exceptional claimant support throughout the process
- Collaborate on the management of more complex cases
- Drive improvements in claims management processes Requirements:
- Customer-focused and results-oriented mindset
- Experience in disability insurance preferred
- Ability to work under pressure and meet deadlines
- Proficiency in Microsoft Office Suite
- Advanced English and French for daily client interactions Utilize your knowledge and skills to make a difference in the lives of claimants through effective management and support.

📌 Experienced Case Manager in Disability Claims (Montreal)
🏢 iA Financial Group (Industrial Alliance)
📍 Montreal