We are hiring a Dental Receptionist with:

- Minimum 1 year Canadian dental office experience (REQUIRED)

- Strong English communication skills – written and spoken (required)

- Exceptional customer service skills – qualified, calm, solutions-focused

- High emotional intelligence – able to read situations, communicate respectfully, and handle sensitive patient concerns

- Strong reliability and punctuality

- Ability to take direction well and follow office protocols

- Comfort with multi-tasking in a fast-paced environment

- Coordinate and present treatment plans clearly and compassionately

- Lead daily administrative functions and support fellow team members

- Oversee scheduling, insurance processing, billing, and patient communications

Key Responsibilities:

- Greet, check-in, and check-out patients





- Manage phone calls and email communication

- Schedule and confirm appointments

- Process payments and direct billing

- Verify insurance

- Maintain accurate patient records and follow privacy protocols

- Support the team with administrative and clinical coordination tasks as needed

Requirements:

- Canadian dental office experience

- Dental practice management software knowledge (preferably Tracker)

- Ability to problem-solve and communicate clearly

- Professional presentation and phone manner

Pay: $24.00-$34.00 per hour

Benefits

- Dental care

- On-site parking

Work Location: In person

📌 Experienced Dental Receptionist/Admin (Ottawa)
🏢 Just dental care
📍 Ottawa