Step into the role of AWS Connect Engineer in Toronto, championing our cloud contact center transformation. Your expertise will shape the implementation of Amazon Connect solutions, boosting customer experiences with AI capabilities.This full time position involves collaborating with architects and stakeholders to design and build integrations between Amazon Connect and enterprise systems. The role requires you to be present in the Toronto office 2-3 days a week, where you'll also mentor team members on Amazon Connect best practices while troubleshooting system issues.Key Responsibilities:Design and implement impactful Amazon Connect solutionsDevelop integrations with various enterprise applicationsConfigure customer journeys and contact flowsCollaborate on technical designs and implementationsTroubleshoot and support production releasesRequirements:Extensive hands-on experience with Amazon ConnectExperience in enterprise system integrationsUnderstanding of AWS services: DynamoDB, LambdaPrevious work in transformation programmesStrong communication and stakeholder engagement abilitiesLeverage your AWS Connect experience to significantly impact our cloud services and customer interactions.#J-18808-Ljbffr

📌 Experienced Aws Connect Solutions Engineer (Toronto)
🏢 Areti Group | B Corp™
📍 Toronto