Being part of Midwich gives our team exposure to world-leading brands and exciting career opportunities across Sales, Marketing, Finance, and more. Being part of Midwich’s international network also means exposure to a larger scale of operations, global best practices, and opportunities to grow your skills while contributing to a company undergoing exciting modernization and diversification. Progressive, flexible work arrangements with benefits such as: Car charging stations on premises.

As a Technical Application Specialist, you will be the primary point of contact for the design, training, and support of SFM's assigned Systems Integration brands. You will also deliver professional services to our clients. This role requires close collaboration with our CI Sales divisions, internal teams, customers, and external partners and manufacturers.

Pre-sale services such as designing AV solutions, creation of technical drawings, equipment qualification and alternate product recommendations, creation of bill of material for Brand Managers or Sales Representatives, development of documentation for presentations, product demonstrations, etc. AV Systems networking, programming, and controls Post-sale services such as assisting customers remotely (phone, e-mail, Web conference) and on occasion directly on-site to provide technical assistance for systems and equipment debugging/troubleshooting (software and hardware) Project Commissioning Working in collaboration with our Service department as neededTroubleshoot urgent requests as quickly as possible These demonstrations may take place at SFM, at regional trade shows or directly at customer’s location Assisting Sales Representatives by providing technical product presentations to customers, end-users, or consultants Stay current on products and technologies through ongoing training, webinars, and industry publications Interacting with our manufacturer’s technical services and maintain a professional, courteous,



and effective relationship at all time Attending international trade shows in order to receive technical training, meet our manufacturers and customers, assess competitive products, or qualify new business opportunities Experience and knowledge in the Systems integration market Strong technical skills including audio signal flow, audio gain structure, sound reinforcement, DSP, paging systems, voice & video over IP standards, soft conferencing applications, audio conference systems, control systems, BYOD systems, video projection, etc. At least 3-5 years of AV experience as a System Designer, Project Manager, programmer, or technician Understanding of network routing and switching environments.

The candidate must demonstrate experience in the implementation of AV devices on networks College or undergraduate degree in Audio Visual, Telecommunication, Electronics, Networking, similar, or equivalent work experience Knowledge of Microsoft and Apple operating systems for computers and mobile devices, MS Office, Visio, AutoCAD, Salesforce (an asset) Geared toward customer service A valid driver’s license and valid passport are required Assets Microsoft Teams certifications, Zoom certifications, Google Meet certifications Experience in Pro audio, video, lighting, or broadcast SFM is an award-winning* and industry-leading distributor and go-to-market service provider for the pro audio, musical instrument, live entertainment, and media production industries. This means we help ensure that inspiring brands like Shure, QSC, Pioneer DJ, and Casio are well represented in the Canadian market. Our company began over 40 years ago with a passion for the music industry and commitment to our staff and customers, and this continues today.

We owe our success to an innovative and flexible approach, as well as the solid connections we build with the people we serve. If you have these qualities and would like to join our team, we’d love to hear from you! SFM has been awarded Canada’s Best Managed Companies, an internationally recognized and leading business management award by Deloitte for five consecutive years running. #

📌 Field Technical Application Specialist (Dorval)
🏢 SF Marketing
📍 Dorval