Join FIKA as a Retail Experience Lead, where you will guide staff and ensure outstanding customer service in cannabis retail settings. Play a critical role in daily operations and store excellence. In this temporary role, you will oversee staff activities, manage cash operations, and foster a positive environment, ensuring compliance and service fulfillment. Your knowledge in retail operations will support team effectiveness and elevate customer experiences. Key Responsibilities:

- Manage store openings and closings, activating alarms
- Assist customers while promoting high service standards
- Provide training and support for team onboarding
- Handle customer complaints with professionalism
- Motivate staff to align with sales strategies Requirements:
- Minimum of 2 years in retail sales
- High school diploma or equivalent
- Robust organizational and time management skills
- Ability to resolve conflicts and negotiate
- Clear criminal record and Provincial Cannabis Certification Lead service excellence and team engagement in FIKA's innovative retail environment.

📌 FIKA Retail Experience Lead Position (Hinton)
🏢 Fire u0026 Flower
📍 Hinton