Join Coast Victoria Hotel & Marina by APA as a Front Desk Agent and deliver exceptional guest service in beautiful Victoria, BC. This role is vital for providing smooth operational support at the Front Office.
As a Front Desk Agent, your responsibilities will include not only managing guest check-ins and check-outs but also addressing customer inquiries and overseeing luggage storage for groups. This position emphasizes the importance of superior customer service and teamwork in fostering a welcoming setting.
Key Responsibilities: • Manage guest check-ins and address inquiries effectively • Assist with luggage storage for group arrivals and departures • Sort and distribute incoming mail and packages • Ensure accurate data entry and report generation for Front Office • Handle financial transactions in line with hotel policies
Requirements: • At least 1 year experience in a customer service role • Secondary School Diploma required • Advanced customer service and communication skills • Basic skills in MS Office applications • Flexibility to work evenings and weekends
Support Coast's values while making guests feel at home throughout their stay. #J-18808-Ljbffr
📌 Coast Hotels Front Desk Support Role (Winnipeg)
🏢 Coast Hotels
📍 Winnipeg
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