Become a Bilingual Navigator at Findhelp, engaging with communities to connect them to vital services! This full-time position emphasizes a compassionate approach to service delivery in French and English. As a Service Navigator, you will draw upon your social services background to assess client needs, provide empathetic support, and efficiently navigate community resources.
Your commitment to anti-racism and inclusion will shape your interactions, helping reduce barriers for individuals and families seeking assistance. Key Responsibilities:
- Facilitate connections to appropriate services for clients
- Apply active listening in trauma-informed communication
- Monitor and track service inquiries to identify trends
- Innovate solutions in a fast-paced, team-oriented setting
- Work scheduled rotations, adapting to agency needs Requirements:
- Proficiency in both French and English required
- Minimum of 2 years in the social services sector
- Experience in trauma-informed care principles
- Ability to work both independently and within teams
- Strong rapport-building and communication abilities Facilitate impactful community connections while enhancing your career at Findhelp.
📌 Findhelp Bilingual Navigator in Social Services (Toronto)
🏢 Findhelp Information Services
📍 Toronto
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