Job Summary

We are seeking an energetic and dynamic Front of House Manager to lead our hospitality team and ensure an exceptional guest experience. In this role, you will oversee daily operations of the front-of-house area, manage staff, and uphold the highest standards of customer service. Your leadership will be vital in creating a welcoming atmosphere, maintaining smooth service flow, and ensuring compliance with food safety and hospitality standards.

This position offers an exciting opportunity to showcase your restaurant management skills while fostering a positive environment for both staff and guests.

Duties

- Supervise front-of-house staff including servers, hosts, bartenders, and food runners to deliver outstanding service
- Coordinate daily restaurant operations, ensuring timely food and beverage service
- Oversee food handling, serving, and food preparation processes to meet safety standards
- Manage reservations, seating arrangements, and waitlist to optimize guest flow
- Handle cash handling and POS (Point of Sale) transactions using Micros POS systems accurately
- Conduct interviews and participate in hiring, onboarding, and training new team members
- Monitor customer feedback and address concerns promptly to enhance guest satisfaction
- Ensure compliance with food safety regulations, hygiene practices, and alcohol licensing laws
- Collaborate with kitchen staff to coordinate food orders and resolve any service issues
- Lead by example in delivering exceptional hospitality experiences that reflect our brand values

Skills





- Proven supervising experience in a restaurant or food service environment
- Strong leadership skills with the ability to motivate and manage a diverse team
- Extensive food industry knowledge including food preparation, cooking techniques, and food safety protocols
- Excellent customer service skills with a focus on creating memorable guest experiences
- Proficiency in using POS systems such as Micros for cash handling and order processing
- Experience in restaurant management including reservation systems, staffing schedules, and inventory control
- Ability to handle multiple priorities efficiently in a fast-paced setting
- Knowledge of hospitality standards from hotel or barista experience is a plus
- Strong communication skills for interviewing, team management, and customer interactions
- Familiarity with food handling procedures, serving etiquette, and kitchen operations

Join us as a Front of House Manager where your leadership will inspire excellence! We are committed to fostering a vibrant work environment that values teamwork, innovation, and dedication. This paid position offers you the chance to grow your career within the thriving food industry while delivering top-tier hospitality experiences. Pay: $45,000.00-$50,000.00 per year

Benefits

- Discounted or free food
- In office parking
- Store discount

Experience:
- Restaurant management: 2 years (required)

Licence/Certification:
- Smart Serve (preferred)

Work Location: In person

📌 Front of House Manager (Campbell River)
🏢 Stacked Pancake u0026 Breakfast House
📍 Campbell River