Join Transat as a Bilingual Call Center Agent, where your communication skills will shine! This hybrid role offers travel perks and a supportive work setting.In this permanent position at Transat, you will play a critical role in providing exceptional service to customers and agents alike. Your responsibilities will include answering incoming calls, assisting clients with reservations, and ensuring they have a positive interaction. Bilingual fluency in French and English is essential, and you will engage with our community both in-person and online. The hybrid work model allows flexibility to meet operational needs.Key Responsibilities:Facilitate customer inquiries via phoneGuide clients through our online platformsDisplay professionalism and empathy in all interactionsParticipate in product and systems trainingCommunicate and collaborate with a diverse teamRequirements:Minimum one year of relevant experienceBilingual with strong English and French language skillsProficiency with various computer systemsPrevious experience in the travel sector is advantageousFlexible schedule for day shifts, including weekendsSupport travelers and enhance their experience with Transat, benefiting from exclusive travel privileges.#J-18808-Ljbffr

📌 Bilingual Call Center Agent Transat (Montreal)
🏢 Transat Tours Canada
📍 Montreal