Lead customer retention at Datmos as a hybrid Product Owner for CRM. Your strategic insights will drive engagement and increase Customer Lifetime Value across various e-commerce platforms.You will work closely with the VP of Digital Strategy to create impactful CRM solutions. This role will require strategic foresight in managing complex client requirements while prioritizing automation efforts to maximize business outcomes.Key Responsibilities:Set and track key retention metricsBuild and prioritize a data-led CRM roadmapManage backlog based on growth strategiesFacilitate workshops for customer insight discoveryCollaborate with tech leads on CRM implementationRequirements:6+ years in Product Ownership and CRM Strategy3+ years in agency environmentsAdvanced knowledge in relevant Martech toolsAbility to analyze data for effective strategiesBilingual in English and FrenchJoin Datmos to innovate customer loyalty and retention strategies in a cooperative environment.#J-18808-Ljbffr