Join Kleysen’s Intermodal Business Unit in Winnipeg as a full-time Customer Service Representative. This vital role focuses on communication and customer relationship management. As a Customer Service Representative, you'll be integral to providing support and working alongside Driver Service Representatives.
A strong background of 2-3 years in operations or customer service is essential. Your daily tasks will include receiving orders, maintaining customer accounts, and engaging with rail service providers to ensure seamless service. Key Responsibilities:
- Deliver daily support to customers in the office
- Communicate and enter customer orders promptly
- Monitor customer accounts and activity levels
- Document issues and report to management weekly
- Collaborate with team members for better accuracy Requirements:
- 2-3 years of experience in customer service/operations
- Exceptional communication skills, both verbal and written
- Proficiency in MS Office and knowledge of TruckMate is a plus
- Solid organization and time management skills
- Must have reliable transport due to location Leverage your customer service expertise at Kleysen to build strong relationships within the Intermodal Business Unit.
📌 Full-Time CSR in Intermodal Business (Oak Bluff)
🏢 Kleysen Group
📍 Oak Bluff
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