Join Serco Canada Inc. as a Customer Service Agent specializing in Ontario Driver’s Licence services, where effective communication and customer satisfaction are top priorities. Be part of a dedicated team committed to excellence.

As a Customer Service Agent, you will play a vital role in evaluating applicant eligibility and assisting with the issuance of Driver’s Licences. You will be responsible for conducting tests, collecting fees, and ensuring compliance with relevant regulations. This position demands robust analytical skills and the ability to manage sensitive information with precision.

Key Responsibilities: • Deliver excellent customer service for Driver Examination clients • Evaluate and verify identity documents thoroughly • Conduct various tests,



including vision and written exams • Schedule road tests and issue temporary licences • Maintain confidentiality and adhere to all safety mandates

Requirements: • Completion of the Customer Service Agent training program • Valid Ontario Class G driver’s licence is essential • Two years’ experience providing customer service • Knowledge of relevant legislation and policies • Proficient in computer operations and data management

Use your skills to enhance customer experiences and make a difference at Serco Canada Inc. #J-18808-Ljbffr

📌 Serco Canada Customer Service Agent Position (Winnipeg)
🏢 Serco
📍 Winnipeg