Elevate patient care with Siemens Healthineers as a Guardian and Predictive Services Specialist focused on CT systems across the Americas. Become the key to preventing disruptions before they impact patients. In this pivotal role, you will monitor and analyze Guardian and PROA events for CT systems, ensuring proactive service delivery across the US and Canada.
Your expertise will drive operational excellence, improving response times and system reliability. You will bridge remote diagnostics with field execution, shaping a seamless patient experience. Key Responsibilities:
- Monitor Guardian and PROA events via remote diagnostic platforms
- Coordinate actionable dispatches for field service engineers
- Track operational metrics to drive continuous improvement
- Author reports to quantify prevented disruptions
- Collaborate with cross-functional teams for practice alignment Requirements:
- Robust technical knowledge of CT systems
- Proactive service mindset with trend analysis skills
- Experience in KPI development and process optimization
- Familiarity with remote diagnostics tools
- Clear communication skills for diverse audiences Protect patients by preventing issues before they arise as part of a dedicated Siemens Healthineers team.