Shape the future of retail education at CHANEL as the Head of Fragrance & Beauty in Toronto. This full-time, temporary role is your chance to enhance training initiatives across the luxury sector.

As the head of the Retail Education department, you’ll manage a team of four, focusing on impactful training and development that aligns with CHANEL's brand values. Your role involves collaborating with Sales and Marketing teams to create a comprehensive education calendar while ensuring effective communication between corporate and field teams, driving retail excellence.

Key Responsibilities:



• Motivate and lead a dedicated team of Retail Education specialists • Design and implement training programs for product knowledge and client relations • Collaborate with cross-functional teams for seasonal educational goals • Act as a liaison for effective communication of strategies • Regularly assess and enhance current education programs

Requirements: • At least 5 years of experience in retail education • Robust understanding of luxury brand principles • Exceptional leadership and communication abilities • Experience with virtual learning tools • Flexibility to travel throughout Canada for training

Transform the luxury retail experience at CHANEL through engaging and effective education strategies.

📌 Head of CHANEL Retail Training (Toronto)
🏢 Chanel
📍 Toronto