EQ Bank, Canada’s Challenger Bank, is seeking a Customer Care Representative to interact with customers, troubleshoot issues, answer product questions, and ensure a seamless customer experience across channels. You’ll be part of the Digital Banking team, collaborating daily with Digital Operations, IT Operations, Global Security & Marketing teams. The role focuses on handling inbound calls and chats, guiding digital onboarding, resolving issues on first contact where possible, and escalating
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📌 Customer Care Pro — FinTech Challenger Bank (Winnipeg)
🏢 Kinvie
📍 Winnipeg
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