Embrace a rewarding career as a Client-Focused Mortgage Specialist with First National in Toronto, ON. This full-time role emphasizes retaining clients through various mortgage solutions and renewals.
As a key player, you will manage inbound calls regarding early renewals and discharge queries while promoting mortgage-related products. Strong analytical skills are required to address customer needs effectively in a high-volume setting. Collaborate with internal departments to ensure quality service and resolve complex issues.
Key Responsibilities:
• Handle calls for early renewals and discharge requests
• Retain clients impacted by property switches
• Promote mortgage products to clients effectively
• Respond to inquiries for lower interest rate renewals
• Utilize technology to streamline the mortgage process
Requirements:
• Strong telephone communication abilities
• Proven ability to multitask efficiently
• Previous experience in sales, inbound and outbound
• Knowledge of mortgage and debt products
• Ability to meet FSRA educational requirements
Apply your problem-solving skills in the agile Mortgage Specialist position at First National.
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📌 Client-Focused Mortgage Specialist (Toronto)
🏢 First National Financial
📍 Toronto