Join PocketHealth as a Customer Success Manager to revolutionize patient experiences in healthcare. Work remotely, supporting hospitals and clinics across North America.
This is a full-time position focused on strategic relationship management and customer onboarding within the healthcare sector. By utilizing PocketHealth’s cutting-edge imaging platform, you will empower healthcare providers to improve patient engagement and care efficiency. Your organizational and relationship-building skills will be key to managing your accounts effectively.
Key Responsibilities
- Own and grow a dedicated book of business
- Guide healthcare partners towards optimized marketing solutions
- Ensure successful onboarding and user adoption
- Conduct business reviews and site visits as needed
- Partner with internal teams for continued support
Requirements
- Background as a Customer Success Manager or equivalent
- Bachelor’s degree in a health-related field
- Knowledge of healthcare terminology and systems
- High level of emotional intelligence and creativity
- Legal ability to work in both Canada and the U.S.
Support better healthcare access with your expertise at PocketHealth and make a meaningful impact.