Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot.Position OverviewWe are seeking a dynamic UX analyst to be a part of operations, execution, and stakeholder relationships for their assigned portfolio. The ideal candidate will leverage research, build a vision for the shopping journey, and ensure the delivery of high-quality user experiences.Key ResponsibilitiesUnderstand the Customer: Leverage research to identify opportunities to drive value across shopping experiences.Build a Vision: Align with stakeholders to articulate category-focused priorities and support the customer's shopping journey.End-to-End Experience: Collaborate with partners to continuously improve the shopping experience, including search, browse paths, and facet/attribute management.Measure Results: Monitor business performance and evaluate opportunities for improvement.Communicate: Provide explicit timelines of prioritized deliverables and review results of changes to category experiences.Portfolio Expertise & Strategy Alignment: Lead discussions with merchants to ensure business objectives align with online strategies.Category Health & Execution: Assess category performance, analyze trends, and optimize product discoverability.CompetenciesProject Planning & ManagementResearch & Web Analytics (Adobe Analytics)Problem Solving AbilityBusiness AcumenCross-Functional Team CollaborationStakeholder ManagementBack-end data managementDirect Manager/Direct ReportsReports to: Manager / Lead, Online Category ExperienceDirect Reports:



NoTravel RequirementsLimitedCurrently 4 days a week (Mon-Thursday) – At location (per organization policy)Travel to Toronto Store Support Centre (SSC), stores, and Innovation Centre (IC) on weekly basis as required based on organization policyPhysical RequirementsExtended sittingRepetitive tasksQuarterly store experience day requiring standing for extended periods and performing any tasks required at the store levelHybrid WorkHybridCurrently 4 days a week (Mon-Thursday) – At location (per organization policy)Travel to Toronto Store Support Centre (SSC), stores, and Innovation Centre (IC) on weekly basis as required based on organization policyWorking ConditionsWorking in an office setting – computer work, camera-on virtual meetings, in-person at SSC/IC/StoresMinimum EducationUniversity/College degree in a related area of study, or equivalent experience.Minimum Years Of Work Experience2+ years in a relevant fieldMinimum Leadership ExperienceN/ACertificationsNone requiredOther Requirements/AssetsInternal candidates: Must fulfill minimum time-in-position (1 year) and performance management code requirements (M+, Meets Expectations and Consistently Demonstrates)Proven experience in managing UX projects.Excellent communication and interpersonal skills.Previous Experience In ECommerce Is a RequiredAn aptitude for analytics; ability to derive insights, take action, and a bias for actionStrong problem-solving skillsStrong organizational skills with the ability to manage multiple projectsStrong attention to detailSelf-starter with the ability to work independently with only general guidanceMust be comfortable with AmbiguityExperience with Adobe Analytics, Looker, Tableau & P360 an assetThe pay range for this position is between $55,100.00 - $62,000.00 #J-18808-Ljbffr

📌 Analyste, Expérience De Magasinage Du Client En Ligne (Canada) (Toronto)
🏢 The Home Depot Canada
📍 Toronto